Privacy Policy for Feine Küche Catering
This privacy policy explains how Feine Küche Catering collects, uses, and protects information when you use our site or services. We are committed to protecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect information to provide and improve our catering services. The types of information we may collect include:
- Information You Provide Directly: When you contact us, request a quote, place an order, or communicate with us directly, you may provide us with personal information such as your name, postal address, event details, dietary requirements, and payment information.
- Information Collected Automatically: When you visit our site, we may automatically collect certain information from your device. This information may include your IP address, browser type, operating system, referring URLs, site navigation paths, and information about your usage of our site. This information helps us understand how users interact with our site and improve its functionality.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and fulfill the catering services you request, such as event catering, corporate catering, private dining, and food delivery.
- To process payments and manage your orders.
- To communicate with you regarding your inquiries, requests, and services.
- To improve our services and customize your experience.
- To operate, maintain, and improve our site.
- For internal record-keeping and administrative purposes.
- To comply with legal obligations.
Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
- Performance of a Contract: Processing is necessary for the performance of a contract for catering services with you or to take steps at your request before entering into such a contract.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, managing our business, or preventing fraud, provided that these interests are not overridden by your fundamental rights and freedoms.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Consent: Where required by law, we may rely on your explicit consent for specific processing activities.
Sharing Your Information
We may share your information with third parties only in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform functions on our behalf, such as payment processing, logistics (for delivery), IT services, and marketing assistance. These service providers are only given access to the information necessary to perform their specific tasks and are required to protect the information.
- Legal Requirements: We may disclose your information if required to do so by law, in response to a court order or legal process, or to protect the rights, property, or safety of Feine Küche Catering, our customers, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do not sell or rent your personal information to third parties for their marketing purposes.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the type of information and the purpose of processing.
Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to the processing of your personal data under certain circumstances.
- Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and transmit it to another controller.
- Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw your consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or the place of the alleged infringement.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for other operational purposes. You can control cookies through your browser settings.
Links to External Websites
Our site may contain links to external websites that are not operated by us. We have no control over the content and practices of these sites and are not responsible for their privacy policies.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, you can contact us at our physical address:
Feine Küche Catering
221 Elbchaussee
Hamburg, 22605
Deutschland
Telefon: +49 (0)40 12345678
E-Mail: ">info@
